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PRIVACY POLICY

1. Important Information and Who We Are

Purpose of this Privacy Policy

This privacy policy outlines how James Terry Collective Pty Ltd collects and manages personal information through your use of our website. This may include data you provide by subscribing to our newsletters, entering competitions, participating in ticket ballots, or engaging with us as part of an audition or casting process.

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Our website is not intended for use by children, and we do not knowingly collect data relating to minors, unless it is explicitly provided during an audition process with the appropriate consent.

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This policy should be read in conjunction with any additional notices we provide when collecting personal data. It supplements other notices and is not intended to override them.

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Data Controller

James Terry Collective Pty Ltd is responsible for your personal data and determines how and why your data is collected and used.

We have appointed a Data Privacy Contact to oversee any questions regarding this policy. You may contact them at any time using the details below.

Contact Details

Changes to this Policy

We may update this policy periodically. The latest version will always be available on our website. It’s important that the information we hold about you is accurate and up to date, so please inform us of any changes to your personal information.

Third-party Links. Our website may include links to external websites, plugins, or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policies of any sites you visit through our links.
 

2. The Data We Collect

Personal information refers to any information or opinion (true or not) about an identified individual or an individual who is reasonably identifiable.

We may collect and process the following types of personal information:

  • Identity Data: Name, date of birth, gender, and other similar identifiers.

  • Contact Data: Email address, telephone number, and postal address.

  • Transaction Data: Details of purchases or services you have used or requested through us or third-party ticketing partners.

  • Technical Data: IP address, browser type and version, device information, time zone settings, and other technology used to access our site.

  • Profile Data: Username, preferences, feedback, and audition or ticket ballot participation.

  • Usage Data: Information on how you use our website.

  • Marketing & Communications Data: Preferences for receiving marketing from us and your communication preferences.
     

We may also collect Aggregated Data such as statistical information, which is not personal data under Australian law if it does not identify an individual.
 

We do not collect Sensitive Information (as defined under Australian law, such as information about race, religion, sexual orientation, or health) unless required and provided with consent, such as during certain audition processes.
 

3. How We Collect Personal Data

We collect personal data in several ways:

Direct Interactions

You may provide data when you:

  • Subscribe to mailing lists or communications

  • Enter a competition or promotion

  • Provide feedback

  • Register for a ticket ballot

  • Submit information for an audition

  • Contact us via email, phone, or post
     

Automated Technologies

As you browse our website, we may collect Technical and Usage Data using cookies, server logs, and similar technologies. Please refer to our Cookie Policy for more information.

Third Parties and Public Sources

We may receive data from:

  • Analytics providers and marketing platforms

  • Ticketing agents or affiliated companies

  • Publicly available sources such as the ASIC company register or electoral roll
     

4. How We Use Your Data

We will only use your personal data when permitted under the Privacy Act 1988 (Cth). The most common reasons include:

  • Where necessary to perform a contract with you

  • Where required by law or regulation

  • Where we have your consent

  • Where it is in our legitimate interests and does not override your rights
     

5. Marketing

We aim to give you control over how your personal information is used, particularly for marketing and advertising. From time to time, we may offer you options to manage your preferences.

Promotional Communications

We may use your Identity, Contact, Technical, Usage, Profile, and Marketing Data to assess what we think may be of interest to you. This helps us determine which services, promotions, and opportunities might be relevant. You may receive communications from us if you have:

  • Requested information from us;

  • Purchased a product or service;

  • Registered for an audition, promotion, or ticket lottery;

  • Provided your details at an event or competition.
     

You may also receive marketing from our related companies or production partners if you haven’t opted out of such communications.
 

Third-Party Marketing

We will not share your personal information with any unrelated third party for their own marketing purposes unless you have given express consent.
 

Opting Out

You can unsubscribe from marketing communications at any time by:

Please note that opting out of marketing does not affect communications necessary for transactions or services you’ve requested.
 

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. You can adjust your browser settings to refuse some or all cookies. However, disabling cookies may affect website functionality.
 

7. Change of purpose

We will only use your personal information for the purposes for which it was collected, unless we reasonably believe it is necessary for a related purpose that you would reasonably expect.
 

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis.

We may also process your personal information without your knowledge or consent where required or permitted by law.

8. Discloser of personal information

We may share your personal information with:

  • Our internal team and related entities;

  • Service providers who help us operate our business (e.g. IT, marketing, ticketing providers);

  • Professional advisers (e.g. legal, accounting, insurance);

  • Regulatory authorities, where required;

  • Third parties in the event of a business restructure or sale.

We require all third parties to comply with Australian privacy laws and only use your information for agreed purposes.
 

9. Cross-boarder disclosure

Your personal information may be disclosed to overseas recipients, including cloud service providers or partners in countries outside Australia.

Where we do so, we take reasonable steps to ensure the overseas recipient complies with the Australian Privacy Principles, or is subject to laws that offer comparable protections.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

Access to your data is restricted to personnel who need it to perform their role, and they are bound by confidentiality.

If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.
 

11. Data retention 

We retain your personal information only as long as necessary to fulfil the purpose it was collected, including legal, tax, or contractual obligations.

In some cases, we may anonymise data for research or statistical purposes—this data is no longer considered personal information.

You can ask us to delete your personal information at any time—see "Your Rights" below.
 

12. Your rights under Australian Law

You have rights under the Privacy Act 1988 in relation to your personal information. You may:

  • Request access to your personal information;

  • Request correction if your information is inaccurate, outdated, or incomplete;

  • Withdraw consent to marketing;

  • Make a complaint if you believe your privacy has been breached.
     

To exercise any of these rights, please contact us at info@jamesterrycollective.com.au We may ask you to verify your identity before responding to certain requests. There is no fee for accessing your personal information, although we may charge a reasonable fee for repeated or complex requests.
 

13. Changes to policy

We may update this Privacy Policy from time to time. Any changes will be published on our website. We encourage you to review this policy periodically. Last update: 04/06/2025
 

14. Contact details

If you have any questions or concerns about this policy or how your personal information is handled, please contact:

James Terry Collective Pty Ltd
Email: info@jamesterrycollective.com.au

You can also make a complaint to the Office of the Australian Information Commissioner at www.oaic.gov.au if you are not satisfied with our response.

All Rights Reserved - James Terry Collective Pty Ltd. Copyright 2025. Privacy Policy

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